Well, can you? Are they doing a good enough job that you can tell them? Perhaps all you have for them are complaints. If so, it may be time to consider getting a new cleaning company. At Omniclean, we take the job of cleaning very seriously. We like to say that we provide premium cleaning for premium people and businesses. It shows in what people have said about us. Consider just a few examples:

“It’s hard to find good floor people, that’s why I’m staying with you.” That was said by the owner of a local health food store after some contract issues came up (obviously we got them cleared up).

“I never have to ask them to do something; I notice it needs to be done, and in a few days they do it without me ever asking.” Does that sound like something you could say about your cleaning company?

“Wow! This place looks better than when it was brand new.” The manager of a surgery center said this after we did a strip and wax on the floors right after we got the contract. The building was 4 years old.

“Did you clean this place up just for me?”, said the Creve Coeur fire marshall while inspecting a building we clean. “No, it always looks like this,” mentioned the building owner. The fire marshall then replied, “This place is a lot cleaner than other buildings in Creve Coeur.”

Recently our supplier told us that although many cleaning companies come to their place to buy things, we are the only one they would trust to clean their building. That’s why they refer potential clients to us.

A job well done should be noticed. So, if we don’t hear these kinds of comments from our clients on a regular basis, we know we need to step it up a bit. Does your cleaning company have the same philosophy? It’s something to think about.

Thanks for reading,
Luke McCain, owner of Omniclean

Tags: cleaning